Support and help
Pick the channel that suits you. If your question is about a specific order, in-app support is faster because the order details travel with your message.
Support inside the app
In the customer app: the “More” tab → “Support”, then create a ticket. The team replies inside the same ticket, with the full conversation history.
Direct contact channels are being set up. In the meantime use the Support section inside the app — your ticket reaches the team directly.